An operations and application specific consultancy service is offered to existing and prospective clients. The focus of this service is to produce an operations-oriented feasibility study that extends into a technical specification. Such a study includes the Conceptual Plan, Operations System Design, Detailed Technical Design and Benefit/Risk Analysis.
The software development and configuration service focuses on solutions that ensure full compliance with management and operational requirements to ensure the effective and efficient operation of a plant, from order entry, through the manufacturing process, to client delivery.
A dedicated training centre has been established, offering industry-accredited training to up to eight trainees. Several hardware and software maintenance contracts are currently in existence. New contracts are tailored to specific customer requirements
Project execution activities include continuous project assessment, using metrics such as Schedule and Cost Performance indices, as well as internal and client progress evaluation and reports, formal scope control and communication transmittal procedures. Control is maintained through a Work Breakdown Structure, forecasting activities, Project Schedule and a Project Notebook
A tailored enterprise solution will share information in such a manner that operational processes and executive decisions are streamlined through availability of the correct information to the correct sub-system at the right time with no manual intervention.